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Zero Tolerance Policy

Zero Tolerance Policy

Speedster does not tolerate the use of alcohol or drugs by drivers using the Speedster app. If you believe your driver may be under the influence of drugs or alcohol, please ask the driver to END THE TRIP IMMEDIATELY. Then exit the car and call 911.

After the driver has ended the trip, please report any feedback directly in the app by tapping Help from the menu and selecting your issue. You can also get in contact by visiting help.speedster.com or emailing customercomplaints@speedsternow.com.

Speedster will promptly suspend account access upon receipt of a report from any person who reasonably suspects the driver is under the influence of drugs or alcohol while providing rideshare services or delivery services for further investigation.

Read Speedster’s Community Guidelines to learn more about how Speedster enforces this policy.